The Voice-over Internet Protocol (VoIP) communication system is about networking and communicating in today's online world efficiently. It is especially beneficial for businesses and any country and business that has access to broadband Internet or Wi-Fi can benefit. The benefits in using VoIP include being able to reach clients or potential clients, business partners, other companies and coworkers through various channels and cost-free. Good communication is key to maintaining business relations and keeping the company afloat.
The Federal Communications Commission VoIP description pretty much explains what VoIP is and how the service is used:
"Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number – including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter." (FCC website, "Voice Over Internet Protocol, Frequently Asked Questions", last updated February 1, 2010)
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